Frequently Asked Questions.

Black011 PINLESS is an International calling service you can use to stay connected with family and friends anywhere in the world.

Step 1: Visit a Black011 PINLESS retail store or MYBLACK011.com and add funds to your phone number.
Step 2: Dial the access number sent to you via text message and follow the automated prompts to dial your international phone number.

View Black011 International calling rates by visiting Black011.com and clicking on rates and simply choose a country. You can also ask a Black011 retail store or call customer support @ 1-888-350-4610

Once you add funds to your phone number an access number will be sent to you via text message. If you lose the access number you can call us @ 1-888-350-4610.

The balance does not expire.